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Quality System

laboratoryKMC’s Quality Management System has been established based on the principles of minimal bureaucracy and documentation, that allows quick decision making and implementation. These features are achieved and successfully integrated into the quality management system by utilizing the site-based management and process approach that includes:

  • Understanding current and future customer needs, meeting customer requirements and striving to exceed customer expectations
  • Leadership to establish unity of purpose and direction to create and maintain the internal environment in which KMC employees can become fully involved in achieving the company’s objectives
  • KMC members, at all levels, are the essence of the KMC Group, and their full involvement enables the usage of their abilities for KMC’s quality achievement
  • Management of activities and related resources as a whole process to achieve the desired results more efficiently
  • Identifying, understanding and managing inter-related processes as a system which contributes to KMC’s effectiveness and efficiency in achieving KMC’s quality objectives

Quality System

Our policy are our drivers upon which critical SOP’s are drafted and documented. The work procedure get drawn based on the SOP’s and this helps us follow a set pattern or guideline that helps the matrix structure of operations complement and deliver results well on time.

ISO 9001:2008 Quality Management System is used as an important tool for the continuous assurance and improvement of KMC’s Quality Management System. The certification body of DNV of Netherlands conducts periodical audits for the continuation of the validity of the ISO 9001:2008 certificate.

In order to maintain the smooth operation of all the functional domains and to achieve maximum productivity at KMC, ‘Standard Operating Procedures’ (SOPs) are designed based on business requirements, for a smooth flow of the total operations in all the functional domains. As and when it is required due to changing needs, such SOPs are amended as per the procedures laid down from time to time and the same is implemented by the respective responsible functional heads.